• In an emergency, dial 911 first, then call Campus Safety.
• Call: (406) 791-5911
• Email:  campussafety@uprovidence.edu
• Visit: Campus Safety Office located between Science Building and Argo Soccer Field
• Website: https://www.uprovidence.edu/about/campus-safety-and-security/ 

Your safety is among our first priorities at the University of Providence.  

• We have trained, professional safety officers on duty 24/7/365 service.
• Residence Directors and student Resident Assistants to provide you a safe place in which to live and learn. 
• It is the mission of the University of Providence Campus Safety Office to provide a safe environment for members of the campus community 24/7, 365 days a year.

• • If you reside in our residence halls, you will find that our Residential Life Staff is on-duty to assist and serve you 24 hours per day, seven days a week.

• • • Residence Directors keep regular office hours during the day and are available via a cellular phone call at night. 
    • Resident Assistants do evening rounds to assure that the halls are quiet, comfortable and safe. The Campus Safety Officer on duty can be reached via cellular phone in the event of an emergency. You will find that our campus is a safe and friendly place.

Campus Safety offers a variety of services to community members and guests.

• Our Campus Safety dispatch is available 24/7 to receive reports of suspicious activities and to take requests for services such as safety escorts.
• Campus Safety also supports investigations and documentation of campus incidents in addition to the traffic management and parking enforcement on campus.

We encourage your comments and concerns and look forward to helping make your experience at University of Providence an enjoyable one.

• Event Coordinator: Amy Scott
• Call: (406) 791-5308
• Email: events.up@uprovidence.edu
• Visit:  University Center’s ArgoCentral (1^st floor)
• Business Hours:   Monday - Friday 8am-5pm MST
• Website: https://www.uprovidence.edu/about/facility-rentals/
  • • Event Hosting

University of Providence Campus Advocacy and Counseling

Nikki Lewis-Clark M.Ed., LCPC

Campus Advocate and Counselor

406-791-5986  |   wellbeing.up@uprovidence.edu

This service is supported via the Montana Healthcare Foundation.

Advocacy

Confidential victim advocacy and case management for students.

Assist students by sharing victim rights and reporting options, providing emotional support, and offering assistance in navigating on-campus and off-campus policies, procedures, services and systems.

Coordination of awareness, education, and prevention initiatives related to sexual assault, alcohol, drugs, suicide and coping with significant life transition points (i.e. end of athletic career).

Counseling

Brief, solution-focused individual counseling for common mental health concerns with limits of in-person sessions of 8 per semester.

Students are encouraged to have a plan for ongoing care prior to arriving to campus, especially those who have experienced significant recent concerns or who have longstanding mental health concerns.

TimelyCare

The University of Providence continues to put student needs first, providing well-being services for both distance learners and campus students, as well as faculty and staff. The University strives to create a healthier campus through a connected system of care.  Through the University’s partnership with TimelyCare, students have on-demand access and scheduled health and well-being services via a virtual platform.

Founded in 2017, TimelyCare serves 2.3+ million students, educators and staff at more than 350 campuses nationwide. TimelyCare provides a comprehensive suite of services including mental health counseling, on-demand emotional support, medical care, psychiatric care, health coaching, student success coaching, basic needs assistance, faculty and staff guidance, peer support and self guided wellness tools.

Students, faculty, and staff have access to the following TimelyCare services – at no cost and without the barrier of traditional insurance:

• On-demand and appointment-based medical care
• On-demand mental health and emotional support (TalkNow)
• Appointment-based mental health counseling (up to 12 sessions each academic
  year)
• Health coaching
• Basic Needs assistance
• Student Success Coaching
• Care navigation
• Peer support community
• Digital self-care content

Register for TimelyCare

• Download the TimelyCare mobile app or visit timelycare.com/UP
• Log in with uprovidence.edu email address
• Register an account

• Call: (406) 791-5326
• Email: servicedesk@uprovidence.edu
• Visit:  I.S. Office located in the University Center’s rm. 236 (2^nd floor -south end)
• Business Hours:   Mon-Thur   8am-5pm    and    Fri   8am – 4pm MST
• SharePoint site:
  • Sign into www.office.com > SharePoint > UP icon > Community > Information Services
  • Link: SharePoint - Information Services

      Need help with...

• • Accessing email, ArgoExpress, Moodle, University computers? 
  • Have questions about Word, Excel, Teams, PowerPoint?
  • Navigating or updating SharePoint?
  • Is your university computer, mouse, monitor, or keyboard misbehaving?
  • Printing problems?
  • Problems with the classroom projector or OWL (microphone & webcam) devices?
  • Connect to the Wi-Fi?
  • Hall residents - need network access for personal devices?

Please reach out to University of Providence’s Service Desk and we will assist you with your technology needs.

• For Login questions
• • Call: (406) 791- 5335
  • Email: rachel.wild@uprovidence.edu
  • Visit:  Rachel Wild in FOS 110 Office located in the Faculty Office Suite / Library (center of campus beside the flagpole)
  • Business Hours:   Monday - Friday 7:30am-4:30pm MST
• UP website: https://www.uprovidence.edu/online-bookstore/
• Order site: https://uprovidence.textbookx.com/
• Check out our FAQ and Order videos: How To Videos for The Online Bookstore
• Questions regarding an order:
  • Call: 1-844-978-6398
  • Email: help@vitalsource.com
  • Visit: https://uprovidence.textbookx.com/help#/

• Call: (406) 791-5260
• Email:  mail.room@uprovidence.edu  
• Visit: Mailroom located on the Student Center’s second floor in the cafeteria
• *Business Hours (all listed in Mountain Timezone):
  • Monday 11am – 1pm 
  • Tuesday 11am – 1pm and 2pm - 4pm
  • Wednesday 11am – 1pm 
  • Thursday 10am - 1pm and 2pm - 4pm 
  • Friday 11am - 2pm
• Send mail/packages to:
  • University of Providence
  • Attn: _______________________
  • 1301 20^th St. South
  • Great Falls, MT. 59405

Students may send mail/packages out of the Mail room but will need to have postage already paid or provided before sending it out.

*Hours may fluctuate each semester due to staffing and scheduling. To find the most current mailroom hours, please email mail.room@uprovidence.edu.